Slideshow

CCNP ICOMM - Introducing Cisco Voice and Unified Communications Administration

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Prerequisites:

 

·   Working knowledge of converged voice and data networks

·   Basic knowledge of Cisco IOS gateways

·   Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

 

Outline:

·              Course Introduction

 

·              Overview of Cisco Unified Communications Solutions

 

·              Overview of Administrator and End-User Interfaces

 

·              Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

 

 

·              Endpoint and End User Administration

 

·              Enablement of End User Telephony and Mobility Features

 

·              Enablement of Cisco Unity Connection and Cisco Unified Presence

 

·               Cisco Unified Communications Solutions Maintenance

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